Shipping Policy

Shipping Policy

Classic Consoles and Thirsty Fin operate as distinct brands under one company, Classic Consoles LLC 

We Ship Fast

Our manufacturing and warehouse system is designed to build, process and ship your order as quickly as possible. Our order processing team is committed to filling all orders within 5 business days, however, most orders ship the same day or within 24 hours.

Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, Canada, and all International orders may take longer to process and ship. If you have any questions about the lead time of your order, please contact us by phone at 229-377-6240 or email, Contact@ClassicConsoles.com.

Shipping Hours

Shipments are made on business days only. No orders can be shipped on Saturdays, Sundays or U.S. National Holidays. Orders received after 2:00 pm Eastern time will be processed the following business day. Orders received after 2:00 pm Eastern time on a Friday will process on the following business day which is usually Monday, unless it is a holiday. If you have any special shipping requirements please contact us by phone at 229-377-6240. 

Delivery Times

Ground shipments are generally delivered within 1 – 5 business days depending on where the shipment destination is, in relation to our factory in Cairo, GA. Next Day Air, Second DayAir and Third Day orders are delivered in 1, 2 or 3 business days depending on the level of service selected. Weekend days and holidays do not count as business days. For example, a second-day order that ships on Thursday will arrive on Monday, not Saturday. Likewise, a next day order that ships on Friday will arrive on the next business day, which is normally Monday, not Saturday. International delivery times can vary greatly. Depending upon the destination country it can take several weeks to fully process through customs, delaying delivery.

Shipping Rates

Contiguous United States

Classic Consoles has a $10, $15 & $20 flat rate shipping charge for website orders shipping within the contiguous United States. The flat rate shipping charge is directly determined by the size classification of the product ordered. Classifications are Small ($10), Medium ($15) and Large ($20). Each product will have one shipping rate assigned, the rate for a particular product can be viewed once the item is placed in the shopping cart. One shipping rate will be charged per order based on the highest classification in the order. Next Day Air, Second Day Air, and Third Day options are available for an additional fee for all shipments within the contiguous United States, Alaska, and Hawaii. For pricing on this service please contact us by phone at 229-377-6240.

Alaska and Hawaii

For Alaska and Hawaii, additional shipping fees apply. Your freight charge is determined by the total weight of the items in your order and the type of freight service that is available to your destination. Next Day Air and Second Day Air options are available. For pricing please contact us by phone at 229-377-6240.

Puerto Rico, U.S. Virgin Islands, Canada, and all International

Puerto Rico, U.S. Virgin Islands, Canada, and all international destinations require additional fees. Your freight charge is determined by the total weight of the items in your order and the type of freight service that is available to your destination. These destinations may require a brokerage or export fee and import tariffs that are above and beyond the actual shipping carrier’s rate. Any extra fees are the responsibility of the buyer and will be added to the invoice upon shipment.

Shipping Accounts

If you prefer to use your UPS, FedEx, or DHL shipping account on please notify Classic Consoles, by phone or email, at the time of order with instructions for using your account number.

Additional Shipping and Delivery Notes

– Sorry, we cannot ship to P.O. Boxes

Orders with multiple products will be consolidated into one shipment unless otherwise requested in the order notes.

Most delivery companies will deliver your package regardless if you are home to receive it or not. This is important to know if the delivery address is located in an area where the package can be compromised in any way.

All products leaving Classic Consoles are thoroughly inspected before being packaged by our shipping department. If your package arrives with visible damage please REFUSE delivery and instruct the carrier to return to the sender. This also applies to packages that were left at the destination and unsigned for. In this case, do NOT open the package and call the delivery service and instruct them to return the package to the sender. Call or email the business where you placed the order OR Classic Consoles if you ordered at ClassicConsoles.com and we’ll deal with the delivery company from that point forward and ship a replacement order as soon as possible.

If you notice product damage after delivery, while unpacking, contact Classic Consoles for instructions.

Common examples of a damaged box:

• A smashed ripped or destroyed box

• Holes or punctures in the box or packaging

• If the package looks like it has been opened prior to delivery

If you have questions or concerns about shipping, please contact Classic Consoles by phone, 229-377-6240 or email, Contact@ClassicConsoles.com / CustomerService@ThirstyFin.com

Classic Consoles hours of operation: Monday – Friday 8:00am – 5:00pm EST.